Contact Us
We are happy to help with orders, sizing, shipping, or returns.
Email Us
This is the fastest way to reach us. Please include your order number if your message is about an existing order.
Response time: we normally reply within 24–48 hours, Monday to Friday. Messages received on weekends or public holidays are answered on the next business day.
What We Can Help With
| Question | How we can help |
|---|---|
| Order status or tracking | Send your order number and we will check with the carrier |
| Wrong size or style | We will walk you through the return process |
| Damaged or faulty item | Send photos of the item and packaging for a free replacement or refund |
| Address change | Email us immediately — we can update an address only before dispatch |
| Wholesale or partnership | Email us with your business details and expected volume |
| Product or sizing question | Tell us the item and we will advise on fit |
Before You Write
Checking these first often saves you a round trip:
- Tracking not updating? Tracking can take 24–72 hours to activate after dispatch, and customs processing can pause updates for several days.
- Return or refund question? Our Refund and Returns Policy covers timelines, eligibility, and how refunds are issued.
- Shipping times or duties? See our Shipping Policy.
- How we handle your data? See our Privacy Policy.
Business Information
ZODIAC AMULET
Online store: https://zodiacamulet.com
Customer service: hello@zodiacamulet.com
Ships to: United States, Canada, United Kingdom, European Union, Australia, New Zealand, Japan, Singapore