Privacy Policy
ZODIAC AMULET | Last updated: September 28, 2026
This Privacy Policy explains how ZODIAC AMULET (“we”, “us”, “our”) collects, uses, and shares personal information when you visit https://zodiacamulet.com (the “Site”) or place an order with us.
We serve customers worldwide. This policy is written to meet the requirements of the jurisdictions we sell into, including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
By using the Site, you agree to the practices described below.
1. Who We Are (Data Controller)
ZODIAC AMULET is an online retailer of Eastern-inspired zodiac jewelry, shipping to customers worldwide.
For the purposes of the EU/UK GDPR, we are the data controller responsible for your personal information. We have not appointed a Data Protection Officer, as our processing does not require one.
For any privacy question or request, contact us at hello@zodiacamulet.com.
2. Scope — Who This Policy Applies To
This policy applies to anyone who visits the Site, creates an account, contacts us, or places an order — wherever you are located. Different rights apply depending on your region; see Section 9.
3. Information We Collect
Information you give us
- Name, email address, shipping address, and phone number provided at checkout
- Order information (items purchased, amounts, order dates)
- The content of any message you send us by email or through our contact page
- Account details, if you choose to create an account on the Site
Information collected automatically
- IP address, browser type and version, device type, and operating system
- Approximate location derived from your IP address (used for currency, tax, and shipping purposes)
- Pages viewed, referring URL, and time spent on the Site
- Cookie identifiers and similar tracking technologies
Payment information
We do not store your full card number on our servers. Payments are processed by third-party payment providers, which receive the payment details necessary to complete your transaction. Their handling of that data is governed by their own privacy policies.
4. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders, including international shipments and customs documentation
- Send order confirmations, shipping notifications, and customer-service replies
- Handle returns, refunds, and warranty requests
- Detect and prevent fraud, abuse, and unauthorized transactions
- Improve our products, the Site, and the shopping experience
- Comply with legal, tax, and accounting obligations, including export and customs requirements
- Send marketing messages only where you have opted in (you can unsubscribe at any time)
5. Legal Bases for Processing (EEA and UK Customers)
Where the GDPR applies, we rely on the following legal bases:
| Purpose | Legal basis |
|---|---|
| Taking and fulfilling your order | Performance of a contract |
| Sending order and shipping updates | Performance of a contract |
| Fraud prevention and site security | Legitimate interests |
| Improving our products and the Site | Legitimate interests |
| Marketing emails | Your consent (or legitimate interests, where permitted) |
| Tax, accounting, and customs records | Compliance with a legal obligation |
Where we rely on legitimate interests, you have the right to object — see Section 9.
6. Cookies
We use cookies and similar technologies to keep items in your cart, remember your preferences, and understand how the Site is used.
- Strictly necessary cookies — required for the cart and checkout to function.
- Preference cookies — remember choices such as your login state.
- Analytics and advertising cookies — used to measure traffic and, where applicable, to show relevant ads on platforms such as Meta or Google.
You can block or delete cookies through your browser settings. Blocking strictly necessary cookies may prevent checkout from working. Where required by law — including in the EEA, the UK, and certain other regions — we will ask for your consent before setting non-essential cookies, and you may withdraw that consent at any time.
7. When We Share Information
We do not sell your personal information. We share it only with service providers who help us run the store, and only as needed:
- Payment processors — to charge and refund your payment method
- Shipping carriers, logistics partners, and customs brokers — to deliver your order and clear it through customs
- Email and communications providers — to send order and support emails
- Hosting, analytics, and marketing providers — to operate and promote the Site
- Professional advisers and authorities — where required by law, or to protect our rights
These providers act as processors or independent controllers under their own terms, and are required to use your information only for the purposes we specify. Where we transfer personal data out of the EEA or the UK, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.
8. Data Retention
We keep order and transaction records for as long as needed to fulfill orders, handle returns, and meet tax, accounting, and customs requirements (typically up to 7 years in many jurisdictions). Account and marketing data are kept until you ask us to delete them or close your account, unless we are required to retain them by law.
9. Your Rights
9.1 Everyone
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Receive a portable copy of the information you provided
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, email hello@zodiacamulet.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request.
9.2 EEA, UK, and Switzerland (GDPR / UK GDPR)
In addition to the rights above, you have the right to:
- Object to processing based on legitimate interests, including direct marketing
- Lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner’s Office)
- Not be subject to a decision based solely on automated processing that produces legal or similarly significant effects. We do not carry out such processing.
9.3 California Residents (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what categories of personal information we collect, the sources, and the purposes
- Request access to and deletion of your personal information
- Correct inaccurate personal information
- Opt out of the “sale” or “sharing” of personal information
- Limit the use of sensitive personal information
- Not be discriminated against for exercising your privacy rights
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. Should this ever change, we will update this policy and provide an opt-out mechanism before doing so.
To submit a CCPA/CPRA request, email hello@zodiacamulet.com with the subject line “California Privacy Request”.
9.4 Other Jurisdictions
Customers in Canada, Australia, New Zealand, Brazil, Japan, South Korea, and other regions with data-protection laws may have comparable rights under their local legislation. Contact us and we will handle your request in line with the applicable law.
10. Children’s Privacy
Our products and the Site are intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 where required by local law). If you believe a child has provided us with personal information, contact us and we will delete it.
11. International Data Transfers
We serve customers globally, so your information may be stored and processed in countries other than your own — including the United States and the jurisdictions where our service providers operate.
Where personal data is transferred out of the EEA, the UK, or Switzerland, we rely on appropriate safeguards such as the EU Standard Contractual Clauses and, where relevant, the UK International Data Transfer Addendum.
12. Security
We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
13. Automated Decision-Making
We do not make decisions that produce legal or similarly significant effects about you based solely on automated processing. We may use automated tools for fraud screening, but any resulting order refusal is reviewed by a person on request.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Material changes will be posted on this page, and where required by law we will notify you directly.
15. Contact Us
Questions about this policy or your personal information?
ZODIAC AMULET
Email: hello@zodiacamulet.com
Website: https://zodiacamulet.com